- Firewall Administration: Create and edit 5–10 Palo Alto firewall policies daily, including security inspection rules, source/destination NAT rules, and access control policies.
- Incident Resolution: Troubleshoot 5–7 complex network issues per day across LAN/WAN infrastructure, ensuring minimal downtime and rapid MTTR.
- Virtualization & Systems: Provision, manage, and troubleshoot virtual machines using VMware ESXi and VMware Workstation; perform Windows and Linux OS installations, system configurations, and routine diagnostics.
- Performance & SLA Reporting: Generate and manage daily, weekly, and monthly network performance reports for executive and management review.
- Team & Remote Escalation: Collaborate seamlessly with NOC colleagues and work independently to resolve escalated tier-2/tier-3 network incidents.
- Infrastructure Observability: Continuously monitor enterprise network health, interface throughput, and latency using Grafana, Zabbix, CheckMk, and Motadata platforms.
ROHAN-K
Assistant Network Administrator. IT Infrastructure & Security.
2+ years of hands-on enterprise network administration, Palo Alto firewall policy governance, and 24/7 datacenter operations at Silverlining Private Limited. BSc. CSIT graduate from Amrit Science Campus.
Bridging software security with physical infrastructure reliability.
I am an Assistant Network Administrator based in Kathmandu, Nepal, specializing in enterprise network administration, firewall governance, and datacenter hardware operations.
At Silverlining Private Limited, I manage daily Palo Alto firewall security rules and NAT configurations, diagnose complex LAN/WAN network incidents with minimal downtime, and monitor infrastructure vitals using Grafana, Zabbix, CheckMk, and Motadata.
My background as a Datacenter Technician provided rigorous hands-on expertise in server racking, hardware migrations, cross-connects, and single-mode/multi-mode fiber optic structured cabling. I hold a BSc. in Computer Science and Information Technology (CSIT) from Amrit Science Campus (ASCOL).
Analytical Network Troubleshooting
Fast root-cause identification and rapid mitigation of routing, switching, and packet loss incidents.
24/7 Shift-Based Datacenter Ops
Experienced in high-availability, mission-critical operations requiring calm, decisive incident escalation.
Security & Access Governance
Disciplined creation and audit of Palo Alto security policies, NAT translations, and access control lists.
Documentation & Reporting Integrity
Consistent delivery of daily, weekly, and monthly SLA reports, photo audits, and operational change logs.
Work Experience
- Hardware Lifecycle & Racking: Performed physical hardware installations, decommissions, and migrations including server racking, stacking, and standardized labeling.
- Structured Fiber & Copper Cabling: Executed structured cabling deployments using Cat5e/6/6a (copper) and single-mode / multi-mode fiber optic cables.
- Patch Panels & Cross-Connects: Managed cross-connects and patch panel configurations to maintain clean, serviceable, and organized datacenter cabling infrastructure.
- 24/7 Datacenter Surveillance: Monitored facility and server infrastructure around the clock via Grafana, Zabbix, CheckMk, and Motadata to guarantee 24/7 uptime.
- Ticketing & Incident Documentation: Managed Motadata ticketing system for incident tracking, escalation, photo documentation, and daily/weekly operational logs.
Technical Skills
Core infrastructure, security, and operations competencies categorized by domain.
Firewall & Security
SecurityPalo Alto next-generation firewall administration, boundary defense, and rule validation.
Networking & Switching
NetworkL2/L3 switch configuration, subnetting, gateway routing, and packet fault isolation.
Virtualization
HypervisorBare-metal and desktop hypervisor management, VM lifecycle provisioning, and virtual networking.
Datacenter Operations
OperationsPhysical hardware lifecycle, rack capacity planning, migrations, and remote NOC dispatch.
Structured Cabling
Physical LayerPhysical layer deployments, cable testing, patch panel labeling, and tidy cable routing.
Observability & Monitoring
TelemetryTelemetry stacks for real-time latency, bandwidth, server vitals, and proactive alerts.
Reporting & Incidents
ITIL GovernanceITIL-aligned ticketing workflows, documentation discipline, and executive performance reporting.
Academic Qualifications
Bachelor of Science in Computer Science and Information Technology (BSc. CSIT)
Amrit Science Campus (ASCOL) • Tribhuvan University, Kathmandu
Four-year rigorous computer science curriculum covering computer networks, operating systems, network security, database management, and distributed systems.
+2 Science (Science Stream)
Rehdon College • Kathmandu, Nepal
Higher secondary education focusing on physics, mathematics, and computer fundamentals, fostering analytical problem-solving skills.
Let’s connect regarding network engineering & infrastructure opportunities.
Available for full-time Network Administrator, Infrastructure Specialist, and NOC roles in Kathmandu or remote setups.